Pharmacy Technician Job Description – Duties and Responsibilities of an Pharmacy Technician

Before embarking on a career path and studies as a Pharmacy Technician, make sure you know exactly what you will be doing in that position once you have attained it.

The day to day duties of a Pharmacy Technician vary from job to job, depending on what area of Pharmacy you go into.

You may take up a job in a laboratory or pharmaceutical company where your duties would be focused around assisting the pharmacists in this field. However, the average Pharmacy Technician will work in a more public setting.

Below are some of the duties you can typically expect to perform as a Pharmacy Technician.

Duties and Responsibilities of a Pharmacy Technician

A Pharmacy Technician always works under the supervision of a licensed Pharmacist. The following tasks would be overseen by the pharmacist on duty:

  • Accurately fill prescriptions and orders for patients
  • Counting tablets, filling and labeling bottles
  • Prepare medicines and medications according to doctors’ orders
  • Apply the correct labels to medication, ensuring all of the relevant drug information and patient information is printed on the label
  • Update patients records and medical files accordingly
  • Collection, organization, and evaluation of patient information
  • Dealing with customers and assisting them – but not offering medical advice
  • Arrange for the Pharmacist on duty to offer medical advice where requested by the customer
  • Maintain the Dispensary Inventory and update it regularly
  • Order in stock when supplies run low, but before they run out
  • File medical insurance claims on behalf of the customer
  • Assist in all aspects of Pharmacy operations

Work Environment

The work of a Pharmacy Technician is both mentally and physically taxing. The Technician needs to possess a certain level of empathy and patience for dealing with customers who may be unwell and not feeling themselves. Pharmacy Technicians may also have to work on weekends or late shifts, depending on the hours kept by the clinic, hospital or Pharmacy where they work.

Pharmacy Technicians may be exposed to sick people who could be carrying contagious bugs like the flu, stomach flu and coughs and colds. Pharmacy Technician should have a strong immune system  so they are not readily susceptible to infections.

The physical place of work could be any of the following (among others):

  • Community Hospitals
  • Day Hospitals
  • Community Pharmacies or retail pharmacies
  • Pharmaceutical Production Industries
  • Schools, primary care centers, prisons, military centers or anywhere that is large enough to have an in-house pharmacy
  • Veterinary clinics